New Features

Improvements

Bug Fixes

Changes and bug fixes made in the last month

June 2025

GuideWhale Documentation

Welcome

Detailed breakdown of GuideWhale features and components.

What is GuideWhale?

Chrome Extension Editor

Create First Content

Install GuideWhale SDK

Initial Setup

Learn how to create and manage guides in GuideWhale

Help Guides & Tours

Create and manage surveys to collect user feedback

NPS & Surveys

Create and manage checklists for your users

Checklists

Create and manage banners to highlight important information

Banners

Create and manage modal dialogs for important interactions

Modals

Create and manage contextual hints to guide users

Hints

Create and manage a centralized resource center for your users

Resource Center

Create and manage announcements to keep users informed

Announcements

Chrome Extension

Themes

Tagging

Target Elements

Preview

Define and manage user segments for personalized content targeting.

Users

Define and manage company segments for B2B content targeting.

Companies

Properties

Configure when, where, and how GuideWhale content is displayed.

Display Settings

Publishing

Set up and track conversion goals for your GuideWhale content.

Conversion Goals

Pages

Features

Activity

Content

Goals

A list of page tags used to track user page visits and engagement.

A list of feature tags used to track how users are interacting with your application.

Health

Google's HEART analytics framework, adapted for SaaS needs.

HEART Framework

HEART: Happiness - user NPS scores and satisfaction.

Happiness

HEART: Engagement - session duration and user engagement.

Engagement

HEART: Adoption - goal completion and new user visits.

Adoption

HEART: Retention - application stickiness and returning users.

Retention

HEART: Task Success - measuring user interactions with core application features.

Task Success

Environments

Team

Send GuideWhale content interaction events to Google Analytics.

Google Analytics

Send GuideWhale content interaction events to Heap.

Heap

Send GuideWhale content interaction events to Mixpanel.

Mixpanel

Send GuideWhale content interaction events to Segment.

Segment

Send GuideWhale content interaction events to Amplitude.

Amplitude

Text, title, and styling in standard markdown

Markdown Syntax

Code Blocks

Add image, video, and other HTML elements

Images and Embeds

Mintlify gives you complete control over the look and feel of your documentation using the docs.json file

Global Settings

The navigation field in docs.json defines the pages that go in the navigation menu

Changelog

​New Features

​Improvements

​Bug Fixes

New Features

Improvements

Bug Fixes