All user events pushed to 3rd party platforms are prefixed with
gw_ to easily differentiate GuideWhale from other event sources.Use Cases
- Unify event tracking across your analytics platforms
- Use GuideWhale events to trigger emails, push notifications or ad campaigns based on user behavior.
- Track how users are interacting with your in-app guides, checklists, and banners and compare that to how they are interacting with your website.
Requirements
- Installed GuideWhale Javascript SDK
- Installed Segment Javascript SDK
- Enabled integration in GuideWhale dashboard settings
How It Works
- GuideWhale SDK will fetch the integration settings from our dashboard when a user is identified.
- When a new GuideWhale event is tracked, we first check if event pushing is enabled and if the event belongs to an enabled group of events.
- After that we try pushing the event to Segment using your installed Javascript SDK if it is available.
- Please note that this will likely not work for users who have installed an ad blocker as it will block all events from going out to Segment.
Configuration
- In the GuideWhale Dashboard, navigate to settings > integrations.
- Here you will be able to enable the integration and toggle which event types you want GuideWhale to send to Segment.
- Once enabled, users will start pushing GuideWhale events to Segment.
