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Static Properties

These properties are predefined by GuideWhale and should be provided when identifying or importing users into GuideWhale.
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user_id
string
required
Primary user identifier used to identify users across integrated platforms. Usually a unique ID or an email address.
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email
string
User’s email address.
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image_url
string
URL of user’s profile image.
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first_name
string
User’s first name.
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last_name
string
User’s last name.
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date_signed_up
date
Timestamp when user signed up for your application.

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Automatically Populated Properties

Any property starting with and underscore(_) is reserved for internal use and is automatically populated by GuideWhale.
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_date_first_seen
date
Timestamp when user was first seen by GuideWhale.
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_date_last_seen
date
Timestamp when user was last seen by GuideWhale.
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_last_nps_score
number
How satisfied user is with your application (0-10).
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_last_device
string
Last device type that user logged-in with (desktop, tablet, mobile).
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_last_os
string
Last operating system that user logged-in with.
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_last_browser
string
Last browser that user logged-in with.
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_last_locale
string
Last detected user browser language.
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_session_count
number
How many different application sessions user has started.
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_experiment_group
number
Randomly assigned group (useful for A/B testing).
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_is_anonymous
boolean
Whether user has a known ID or is anonymous.

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Custom Properties

You are able to add custom user properties through the GuideWhale dashboard. These can then be used across the platform to segment users or target and personalize in-app content.