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Overview

GuideWhale is a SaaS product growth platform that helps you build a strong connection with your audience. With advanced product analytics, full-stack user guidance, in-app engagement content, and more, you can drive user adoption, engagement, and retention without needing to write a single line of code. Think of GuideWhale as a smart layer that sits on top of your web application, gently guiding users towards the next step and providing them with the information they need to succeed. Whether you want to nudge users towards a new feature or provide a comprehensive overview, GuideWhale has got you covered. Our powerful product analytics ensure that you always have a deep understanding of your users’ behavior, providing you with actionable insights to improve your product.

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What can you do with GuideWhale?

To learn more about our features, place visit the Feature Overview page.

Onboard Users

Get your users set up for success

Improve User Retention

Keep your users engaged and coming back for more

Track Product Health

Get insights into your product’s performance

Drive Feature Discovery and Adoption

Help users discover and adopt new features

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Quick Start Guide

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Full-stack Product Guides & Tours

GuideWhale enables you to build interactive, step-by-step guides and product tours directly within your application. No coding required. Use a visual editor to create:
  • Onboarding flows
  • Feature announcements
  • Contextual hints, banners, modal windows
  • NPS Surveys
  • Checklists

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In-app Engagement Content

GuideWhale enables you to build interactive, step-by-step guides and product tours directly within your application. No coding required. Use a visual editor to create:
  • Onboarding flows
  • Feature announcements
  • Contextual hints, banners, modal windows
  • NPS Surveys
  • Checklists

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Milestone Adoption Tracking

Define which parts of your product users should reach and when they should reach them. Track how many users have reached them and how long it took them to reach them.

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Goal Conversion Tracking

Measure how successfully your in-app content contributes towards onboarding, feature adoption and more.

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No-code Event Tagging

Visually tag features and automatically capture events inside your application, without coding skills.

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Resource Center

Create a centralized knowledge hub inside your application where users can find all your help content:
  • Knowledge base integration
  • Contact information and chat widget integration (Intercom, Hubspot, etc.)
  • Guided tours
  • Product announcements & updates

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Advanced Product Analytics & Health Scores

Use advanced analytics to monitor user behavior and improve your product:
  • User segmentation
  • Retention Cohorts
  • User Journeys
  • Funnel Analytics
  • Data Exploration
  • User Health Scores
  • HEART Metrics

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User & Company Segmentation

Segments allow you to deliver the right content to the right users, increasing relevance and engagement. Segment users based on:
  • Role, plan, or organization
  • Behavior and activity
  • Custom properties

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Advanced Analytics & Health Scores

Analytics help you optimize your onboarding, identify friction points, and boost user adoption. Track how users interact with your content and product:
  • Guide completion rates
  • Engagement metrics
  • User activity and retention
  • Health scores based on user actions
GuideWhale empowers teams to drive user success and product adoption with targeted, data-driven in-app experiences.