Skip to main content
Milestones are similar to user segments, but they are used to define when a user has reached a specific level of adoption in your application. Unlike user segments, milestones are reached and completed only once and remain completed forever (or until the completion conditions change).

​
Create a milestone

We can create a new milestone by navigating to the milestones page where we can see a list of existing user milestones.

​
Milestone configuration

Milestones are always active and updating them will update them live.
  • Milestone Completion Rules: rules that the user must meet in order to complete this milestone. After rules are updated, you will see the list of users who have completed the milestone. When a rule is modified, but not saved, you will see a preview of users who fit your current configuration.
  • Core Milestone: determine if this milestone is an important core milestone. Core milestone completion will allow you to measure user application adoption health.
  • Lifecycle Stage: group different milestones into user lifecycle stages, whether they are currently onboarding, being retained, or inside another lifecycle stage.
  • Expected Completion Time: define the expected time it takes for a user to complete this milestone.
  • Title: milestone title for quick identification.
  • Description: milestone description for other team members to better understand this milestone.

​
Analytics

Milestone analytics will show you how many users have completed the milestone in the selected time period.

​
Data cards

  • How many total users have been identified
  • How many total users have completed the milestone in total
  • How many users have completed the milestone inside the selected time period
  • How long users took to complete the milestone on average inside the selected time period

​
Charts

The chart data shows all milestone completions and average time it took users to complete the milestone inside the selected time period.

​
Table

The table data shows all users who have completed the milestone, when they completed it and how long it took them to complete it.