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Properties can be used to segment users and companies, personalize content, target content, and track adoption milestones. This gives you the flexibility to create a tailored experience for your users and companies, based on the properties that are most relevant to your business. Alongside predefined properties, you can create and manage your own custom user and company properties set through our in-app script.

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Configuration

To create a custom property, you’ll need to provide a unique tag, a data type, a human-readable label, and a description that explains the purpose of the property to your team.
  • Value Type: data type of the property (string, number, boolean, or date). Please note that this cannot be changed once the property is created.
  • Property Tag: internal tag of the property. This is used to identify and set the property programmatically. Please note that this must be unique across other properties of the same type (either user or company).
  • Title: human-readable label of the property.
  • Description: description of the property that will allow your team to understand the purpose of the property.