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Why it Matters

Gain a deeper understanding of individual users and their behavior to improve the user experience and identify areas for product optimization. By analyzing champion and churning user segments, you can uncover the characteristics and behaviors of your most engaged and least engaged users.

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User Overview

Get a quick overview of a user’s last activity and properties, including any custom-defined properties. You can also see which companies this user belongs to and their company membership details.

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Activity

Break down a user’s application activity into individual content records, page views, or feature usage for a selected period, providing a granular view of their behavior.
  • Sessions: View how often and for how long your application is used.
  • Guides: See how the user is interacting with your guides.
  • Checklists: See how successfully the user is completing your checklists.
  • Widgets: See how successfully the user is interacting with your widgets (banners, modal windows, hints).
  • Pages: See how the user is viewing your application pages.
  • Features: See how the user is interacting with your features.

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Milestones

See a list of milestones this user has completed. If they haven’t completed a milestone, you can see exactly which conditions were not yet met.

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Segments

See a list of all the segments this user belongs to. If they don’t meet the requirements to be part of a segment, you can see exactly which conditions are not met.