Please allow at least 2-3 weeks of data collection after installing GuideWhale before diving into your application’s health metrics. This ensures that you have a robust dataset to make informed decisions about your application’s performance.
Why it Matters
Application health is a critical aspect of any SaaS product. It shows how successful your users are at onboarding and adopting your application, how often they come back to use it and in what capacity they are using it, and how satisfied they are with it.- Happiness: measures how satisfied your users are with your application and how likely they are to recommend it to others.
- Engagement: measures how actively your users are engaging with you application.
- Adoption: measures how successfully your users are completing your core adoption milestones.
- Retention: measures how successfully your users are returning to use your application over and over again.
- Task Success: measures how successfully your users are interacting with your core features.